Shipping & Delivery
We aim to prepare and deliver every Youri order as smoothly as possible.
Order Processing
Orders are prepared after confirmation. Processing may take longer during weekends, public holidays, sales, or busy periods.
Delivery Areas and Fees
Available delivery areas and shipping fees are shown during checkout. Fees may vary depending on the destination and order details.
Estimated Delivery Time
The estimated delivery time will be shown during checkout or order confirmation. Delivery times are estimates and may be affected by courier delays or circumstances outside our control.
Delivery Information
Please provide a complete address and an active phone number when placing your order.
If you need to change your address or phone number, contact us as soon as possible before the order is dispatched. Changes cannot be guaranteed after shipping.
Delivery Issues
If your order arrives damaged, defective, or incorrect, contact us within 12 hours of delivery and provide:
- Your order number
- Clear photos of the item
- Clear photos of the packaging
- A brief description of the issue